Frequently Sold With
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Delivery information
Delivery is usually on the next working day when orders are placed before 3pm. This applies specifically to mainland UK and excludes weekend deliveries. We ship items using DPD Next Day Delivery.
Express Wholesale UK Delivery Options:
- UK Mainland Over £100 (Next working days): Free
- UK Mainland Under £100 (Next working days): £7.99
Standard shipping is free on orders over £100.00 (excluding VAT) to the UK Mainland. Orders received before 3pm GMT from Monday to Thursday will be delivered the next day. Orders placed after 3pm GMT on Thursday will be delivered on Monday, and orders placed after 4pm on Friday will be delivered on Tuesday.
To qualify for free UK mainland delivery, your order must be £100 (excluding VAT). It is the customers' responsibility to ensure that someone is available to receive the delivery. Please make arrangements for your order to be delivered to an address where someone will be present. Packages are typically delivered on the next working day after receipt of payment.
All our services are trackable, and if you contact us, we will be happy to provide you with the tracking details of your parcel. Please note that while this service is generally reliable, it is not guaranteed, and we do not specify a specific delivery time.
No deliveries will be made on Christmas Day, Boxing Day, New Year's Day, and bank holidays.
If you need more information regarding the shipment, please feel free to contact us.
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Return information
All returns are at the customer’s expense - This includes wrongly ordered goods.
● We are unable to refund carriage charges due to incurred costs as soon as the goods are dispatched from our store.
● For non-defective goods returned by the customer to the company, within 7 days of their delivery, the company will refund the price paid minus a re-stocking administration fee of 20% of the value of the order.
● If your order includes a small order charge, this will not be included as part of the refund.
● Where items are being returned, we insist that they are returned unopened and unused and in their own original packaging. Goods must be returned in full pack quantities. We cannot offer any refunds if a partial pack quantity is returned.
● Please make sure you get a receipt from the delivery service when you return an item in case of damage or loss.
● Please note that you are entitled to cancel this contract if you so wish, provided that you exercise your right in writing and it is received by us within 7 working days of receipt of order. All goods must be returned by the customer at their expense.
● The Customer must notify the Company in writing by letter, fax, or email within 7 working days of delivery.
● The Customer will bear the cost of returning the goods to the Company unless the goods are being returned because they are defective, in which case the Company will arrange for the goods to be collected by their nominated carrier. All customers are obliged to retain possession of goods and take reasonable care of them.
● Please note that if you wish to cancel your order once dispatched, this is only possible in accordance with the procedure given here. Simply refusing delivery of your parcel is not in accordance with these terms and conditions.
● On receipt of the goods by the Company, the Customer will receive a credit, exchange, or refund to the total value of goods returned subject to the goods being returned in an unspoiled, saleable condition. Refunds take 4-7 working days to be processed.
● If you need to return an item or have any other queries, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.